This Privacy Policy explains how Alpine IT Solutions ("Alpine", "we", "us" or "our") handles information collected through this website.
By using our website or submitting an enquiry, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you contact us or request a product demonstration, we may collect information that you voluntarily provide, including:
- Name
- Business or organisation name
- Phone number
- Email address
- Product or service of interest
- Business requirements or other information included in your message
We may also receive basic technical information automatically when you visit our website, such as browser type, device type, operating system and general website usage information.
2. How We Use Information
Information submitted through our website may be used to:
- Respond to your enquiry.
- Arrange product demonstrations.
- Understand your business requirements.
- Provide product information.
- Provide installation or technical assistance when requested.
- Improve our products, services and website.
- Communicate with you regarding your enquiry.
We do not use information submitted through the demo form for unrelated purposes without a legitimate reason or your consent where required by applicable law.
3. Information Sharing
Alpine does not sell or rent your personal information.
We may share information with service providers that help us operate our website or communicate with customers, where such sharing is necessary to provide the requested service.
We may also disclose information where required by applicable law, regulation, legal process or a lawful governmental request.
4. Data Security
We take reasonable technical and organisational measures to protect information submitted through our website against unauthorised access, alteration, disclosure or destruction.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
5. Data Retention
We retain enquiry information for as long as reasonably necessary to respond to the enquiry, provide requested services, maintain business records, resolve disputes and comply with applicable legal or regulatory requirements.
6. Cookies
Our website may use cookies or similar technologies where necessary for website functionality, security, performance or analytics.
You can generally control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Third-Party Services
Our website or services may contain links to third-party websites or use third-party services.
Third-party services operate under their own privacy policies and terms. Alpine is not responsible for the privacy practices of third-party websites that we do not control.
8. Your Choices
You may contact us if you want to ask about the personal information we may hold about you, request correction of inaccurate information, or raise a concern regarding the use of your information.
Requests will be handled subject to applicable legal, contractual and legitimate business requirements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or applicable requirements.
The updated version will be posted on this page with a revised "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.